Design Guide

12
Workforce Management Server Capacities
Processor
Intel 5140 Xeon
2.33 GHz
2 x Intel 5140 Xeon
2.33 GHz
Memory 2 GB 4 GB
System Storage
Cisco MCS Equivalent MCS 7835 MCS 7845
Maximum number of named users n/a 2700
Maximum number of concurrent agents users n/a 900
Maximum number of named users n/a 4500
Maximum number of concurrent agents users
n/a
1500
Workforce Management: 3 Server Configuration
Workforce Management: 5 Server Configuration
40 GB