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Installation Guide

ManualsBrandsCisco ManualsCollaboration EndpointsCisco Unified Workforce Optimization Quality Management 2.6(1)
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WFM 8.0 installation architecture
June 2007 9
WFM 8.0 installation architecture
The WFM installation is divided into two parts:
■ Process components
■ Transaction components
NOTE: For Cisco Unified CCX, both components must be installed
(and can only be) installed on the same server.
Users access WFM through a web browser.