Installation Guide

June 2007 49
Index
A
about this guide 10
Active Directory
setting up 36
C
Capture service, described 20
Compile service, described 20
conventions 10
D
default
password 44
username 44
documentation, related
11
G
getting started
log in to WFM 44
I
installation architecture 9
installing WFM
28
O
OOC service
described
20
run as authenticating user
42
starting
42
P
password
Active Directory 36
default 44
Microsoft SQL Server 2005
26, 34
R
Real Time Engine service, described 20
rebooting the system 40
removing
WFM application
27, 47
Request service, described 20
requirements
system
14
S
Sync service
described
20
run as authenticating user
42
starting 42
system
environment
14
system requirements
14
T
Tomcat service, described 20
U
Unified CC
configuring for WFM
37
Unified Contact Center servers
configuring for WFM 38