Installation Guide

Workforce Management Installation Guide 8.0
28 June 2007
Installing WFM services
The WFM services installation is run from the product CD.
To install WFM services:
Perform these steps on the Cisco Unified WFO Workforce Management Server.
1. Load the installation CD in the server computer, and then navigate to the CD
in My Computer or Windows Explorer.
2. Double-click the file setup.exe to start the installation wizard.
The Cisco Unified WFO WFM Services - InstallShield Wizard appears (Figure
2).
Figure 2. WFM InstallShield Wizard
3. Click Next to continue.
The Custom Setup dialog appears (Figure 3).