Installation Guide

Workforce Management Installation Guide 8.0
16 June 2007
Third party software requirements
WFM requires the following software applications to run successfully:
Table 4. Desktop minimum third party software requirements
Application Where Installed/Description
Internet Explorer 6.0 or 7.0 WFM client desktops
Internet Explorer is required to access
WFM web application.
Table 5. Server minimum third party software requirements
Application Where Installed/Description
Microsoft SQL Server 2005 Cisco MCS platform
System configuration data shall be
maintained using a relational
database.The customer must purchase
and install Microsoft SQL Server 2005.
The MSSQL Server 2005 is not installed
as part of the product and must be
installed prior to deploying WFM.
Internet Explorer 6.0 or 7.0 Cisco MCS platform
Internet Explorer is required to access
WFM web application.
Java 2 Runtime Environment (JRE) Standard
Edition Version 5.0 (v1.5.0_11)
Cisco MCS platform
JRE is required to run the Java applets
and Java Server Pages (JSP) used by the
WFM application. The Java 2 Runtime
Environment shipped with WFM meets
the minimum requirements and is
automatically installed on the Cisco MCS
platform. JRE must be installed
manually on any desktop that accesses
the WFM web application.