Release Notes

Release Notes for Cisco Unified Workforce Optimization Quality Management Release 8.5(1)

8.5(1)

Caveats

Asian characters are garbled when you open a report in CSV in MSExcel

When you open a report containing Asian characters in CSV format in Microsoft Excel, the Asian

characters are garbled.

To work around this problem, open the CSV report in Notepad.

Caveats

• Using Bug Toolkit, page 6

• Open Caveats, page 7

• Resolved Caveats, page 8

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions

of the following:

All severity level 1, 2, and 3, open and closed bugs

Significant severity level 4 open and closed bugs

All severity level 1, 2, 3, 4, 5, and 6 resolved bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

Before You Begin

To access Bug Toolkit, you need the following items:

• Internet connection

• Web browser

• Cisco.com user ID and password

Procedure

Step 1 To access the Bug Toolkit, go to

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the “Search for Bug ID”

field, then click Go.

For information about how to search for bugs, create saved searches, and create bug groups, click Help

in the Bug Toolkit page.