Technical References

Performance Analysis Reports
June 15, 2012 33
Forecast Graph Interval
The Forecast Graph Interval chart is a visual representation of the forecast accuracy
percentage and handle time accuracy percentages for a selected CSQ by half-hour
interval on a selected date. Intervals are charted on the X axis, and accuracy
percentages are charted on the Y axis.
You must select the following to display the graph:
■ Date
■ CSQ
Figure 7. Forecast Graph Interval chart