Technical References

Performance Analysis Reports
June 15, 2012 31
Call Volume Graph Interval
The Call Volume Graph Interval chart is a visual representation of the number of
forecast and actual calls offered for a selected CSQ by half-hour interval on a selected
date. Intervals are charted on the X axis, and offered calls are charted on the Y axis.
You must select the following to display the graph:
■ Date
■ CSQ
Figure 5. Call Volume Graph Interval chart