User Guide
Quality Management Desktop User Guide
32 September 2009
Sorting Recordings
Recordings in the navigation tree can be sorted in a number of ways, selected from
the drop-down list at the top of the tree. You can choose to sort them by:
■ Organization
■ Date
■ HR tag and then organization
■ HR tag and then date
■ Training tag and then organization
■ Training tag and then date
Recording Retention
The length of time recordings are kept is set up by the QM administrator. QM allows
recordings to be retained according to the limits shown in
Table 7.
Table 7. Recording retention periods
Recording Type Retention Period
Scored 1 day–Unlimited (default = 30 days)
Unscored 1 day–Unlimited (default = 30 days)
HR 1 month–Unlimited (default = 6 months)
Training 1 month–Unlimited (default = 6 months)
Metadata Default = 13 months
*
* The metadata retention time is fixed and cannot be changed.
Archive 1 month–Unlimited (default = 84 months)
Tagged 1 month–Unlimited (default = 120 months)