Troubleshooting Guide

Quality Management Troubleshooting Guide

8 September 2009

Ident

HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\SQM\Ident

LDAP Port 2–5 dword Backup LDAP service(s) port number(s)

LDAP Pwd string LDAP service user password (encrypted)

LDAP Recovery Retry

Time

dword LDAP recovery time, in milliseconds

LDAP Request

Timeout

dword Maximum time in seconds before an LDAP

request times out

LDAP Root string Root of the LDAP data

Monitor Device string The ID of the network adapter used to filter

Real-time Transport Protocol (RTP) packets

for voice recording

Serial Number dword Serial number used to reset LDAPClient if the

LDAP host IP changes

Table 2. Site setup registry entries — Continued

Value Type Description

Table 3. Ident registry entries

Key Value Type Description

Admin (default) string 1 if the services/applications