Troubleshooting Guide

Quality Management Troubleshooting Guide
40 September 2009
Problem When the QM Tomcat service is restarted or stopped, the process gives
a warning error message that the system is unable to stop the service.
Solution In fact, the QM Tomcat service really is stopped at that point. It was
shut down before it was fully initialized. The user is able to manually
restart the QM Tomcat service cleanly.