Troubleshooting Guide

Quality Management Troubleshooting Guide
20 September 2009
5. From the menu, choose Tools > Set Recording Home Directory to display the
Recording File Storage Location window (see
Figure 3).
6. Select if you want to store recordings in a local or external storage location,
and then enter the desired location in the Host Name/IP Address and Storage
Location fields.
■ Local Storage Location. A location that is physically part of the voice or
screen server, such as an internal or external hard drive.
■ External Storage Location. A location that is not physically part of the
voice or screen server, such as a network drive.
Figure 3. Recording File Storage Location window