Troubleshooting Guide

Quality Management Troubleshooting Guide
12 September 2009
6. In the Open field, type drwtsn32.exe -i and click OK.
Tthe confirmation dialog is displayed (Figure 2).
7. Click OK to close the dialog box. Dr. Watson is now set as your default
debugger.
Log Message Formats
The following are the formats used by the various log and debug file messages. Each
format is followed by an example.
C++ and Java *.log file messages
<timestamp> <level> <error code> <error text>
2007-02-28 09:29:11.723 INFO ABCD1234 Successfully launched update.
C++ *.dbg file messages
<timestamp> <level> [<thread ID>] <text>
2007-02-28 14:51:13.723 DEBUG [0xaa8] CSqmcApiBase::_doRecovery:
Connected to QM Controller.
Java *.dbg file messages
<timestamp> <level> [<thread name>|<class>#<method>:<line>] <text>
2007-04-07 15:04:31.954 STACK [Thread-2|Init#run:113] Started.
Java (log4j) *.log file messages
<timestamp> <level> [<thread name>] [<class>] <text>
2007-04-07 14:54:00,067 INFO [Thread-2]
[com.calabrio.morepackages.Init] Started.
Figure 2. Dr. Watson confirmation dialog box