Administrator's Guide

Setting up an integrated installation 45
3. In the Cisco IPCC Enterprise Web Administration window, browse to IPCC Enterprise > Agent
Management > Teams.
Browse to Agent Teams node
4. In the Agent Teams section, click the team name to view the details. Alternately, create a new team by
clicking Create.
View agent team details
Configuring agents
To configure an agent:
1. Type the URL https:// Unified_SCCE_Server_Name /uiroot/default/ipccAdmin/loginAdmin.jsp
in your browser.
2. In the Login window, type the Administrator desktop login name and password. Click the Login button.