User Guide

16 Cisco Unified Web and E-Mail Interaction Manager System Console User’s Guide
Hosts are physical machines on which the system is set up. You can configure each host machine to serve
multiple partitions. The number of hosts that you set up for the system will depend on your user base and
customer base.
Across the system
Since you have jurisdiction across all partitions, you will be working with shared resources quite often. Shared
resources help you enable services, processes, and hosts across all partitions. In this manner you will not have to
administer common tasks for individual partitions one after another. By managing shared resources, you not only
cut down on your effort but also enhance consistency.
Any modifications you make under the shared resources node are applicable to all partitions.
The following folders are available within shared resources:
 Hosts: Configure hosts and their properties from the shared resources folder. Hosts are available across
partitions. However, you can create hosts only during installation.
 Loggers: You can create loggers, including filters and handlers, from shared resources. The information
required for inspection of the system is logged here for all partitions.
 Monitors: Create and configure monitors to keep a check on the overall resource utilization. You can thus
monitor all partitions and specific processes.
 Services: The service processes created from this node are available across all partitions.
Within individual partitions
System administrators as well as partition administrators work with partition resources to enable services,
instances, and monitors specific to particular partitions. As an administrator you can only work with the
partitions that you have access permissions to.
At the outset, the installation program creates a default partition. Once the system is configured you can create
additional partitions and partition administrators by installing the system repeatedly.
The modifications you make under partition resources node are applicable to only that specific partition.
The following folders are available under each partition:
 Loggers: You can create loggers and log reports for partitions. The log reports here will cater only to the
partition for which you have logged the information.
 Monitors: Create and configure monitors to keep a check on partition resource utilization. You can monitor
specific process instances as well.
 Service Instances: The service instances created from this node run for this particular partition.
Setting up services
Service processes are managed at the system level as shared resources across partitions. Service instances are
managed within partitions. See “Managing service processes” on page 38 and “Managing service instances” on
page 41 for details of the procedures mentioned in this section.