User Guide

Key terms and concepts 11
Partition administrator view
A partition administrator has a limited view of the System Console from the partition URL. The tree displays
only the Partition nodes and sub-nodes within it. The Shared Resources node is not visible to the partition
administrator due to lack of permissions.
Shared resources
System administrators work with shared resources to enable services, processes, and hosts across all partitions.
Partition resources
These are specific to individual partitions. They consist of logs, monitors, and service instances. Partition
administrator works with the partition resources.
Services
Services accomplish a specialized function. For example, a Dispatcher service is responsible for sending out
emails from the system. Similarly other services perform other functions for the system.
Service processes
Service processes work across more than one department, thus minimizing the system load. This uses fewer
resources on the server and maximizes the efficiency of the system. For example, one Dispatcher service process
could serve one or more deployments. Service processes have to be started in order to enable the basic
functioning of the system.
Service instances
Service instances are derivatives of service processes. Service instances are configured within each customer
deployment in the system, to accomplish specific functions. These instances are specific to a deployment and do
not work across more than one deployments.
Hosts
Hosts are configured from the System Console for the whole system. These are the physical machines on which
the software processes will be running. A host can serve multiple partitions.
Loggers
Loggers are used for maintaining and debugging applications. Developers embed various types of trace messages
in the code at critical points. These trace messages are logged in appropriate files on client side or server side as
per the settings, helping the maintenance engineers trace the cause of a problem.