Information Guide

5
Cisco Unified Service Monitor 8.6 Compatibility Matrix
OL-25580-01
Table 4 lists the required software, hardware, and configuration for MGCP voice gateways that
Service Monitor supports.
Table 4 Cisco MGCP Voice Gateways
Required Software Version or Hardware Details Configuration Notes
Software Cisco
IOS 12.4(4)T or later.
Hardware TIC5510 DSP hardware—TIC5510 DSP supports the
DSP/KF voice quality metric that Service Monitor
needs.
To confirm that a voice gateway has TIC5510 DSP,
look for 5510 in the output of this command:
show voice dsp detailed
For more information, see Cisco IOS Voice Command
Reference at this URL:
http://www.cisco.com/en/US/docs/ios/
voice/command/reference/vr_book.html
The platforms on which TICDSP5510 is supported are:
Cisco 2800 series and Cisco 3800 series integrated
services routers with PVDM2 modules
Cisco VG224 voice gateway
Cisco IAD2430 series integrated access devices
Cisco 2600XM, Cisco 2691, Cisco 3700 series
access routers, Cisco 2811, Cisco 2821,
Cisco 2851, and Cisco 3800 series integrated
services routers with the following network
modules:
NM-HDV2
NM-HDV2-1T1/E1
NM-HD-1V
NM-HD-2V
NM-HD-2VE
Cisco 2821, Cisco 2851, Cisco 3825, and Cisco
3845 with the EVM-HD-8FXS/DID module
For updates on voice gateways that support
TICDSP5510 and updates on DSP technology, see
Cisco.com.
For more information, see DSP Voice Quality Metrics
Guide at this URL:
http://www.cisco.com/en/US/docs/ios/
12_4t/12_4t15/vqmetric.html
To enable voice quality statistics on the voice gateway,
use this command:
mgcp voice-quality-stat all
Note A warning message might be displayed
advising g that “enable voice stats might
impact performance”.
For more information, see Cisco IOS Voice Command
Reference at this URL:
http://www.cisco.com/en/US/docs/ios/
voice/command/reference/vr_book.html