Quick Setup Guide

10-2

Getting Started with Cisco Unified IP IVR, Release 6.0(1)

Chapter 10 Managing Unified IP IVR

Managing Cisco CRS Datastores

Datastores are components that allow you to manage and monitor historical, repository,

andconfiguration data in the Cisco CRS cluster.

The Datastore Control Center allows you to configure and manage the following data in the cluster:

• Historical records

• Repository data, such as prompts, grammars and documents

• Configuration data for historical reporting

Access the Datastore Control Center by selecting Applications > Datastore Control from the Cisco

CRS administration menu bar.

You can use the Datastore Control Center to obtain an overview of the datastores in the cluster and their

relationships, manage the datastore read/write access, monitor and control the replication agents (only

available for agent, historical, and repository datastores), and activate the Publisher.

Note For more information, refer to the Cisco Customer Response Solutions Administration Guide.