Quick Setup Guide
Contents
iii
Getting Started with Cisco Unified IP IVR, Release 6.0 (1)
CHAPTER
5 Installing and Configuring Unified CM for Unified IP IVR 5-1
About Unified CM 5-1
How to Install Unified CM 5-1
How to Configure Unified CM 5-2
Unified CM Configuration Check List 5-3
How to Check Your Phone Configuration in Unified CM or in Unified CME 5-4
CHAPTER
6 Installing and Configuring Unified IP IVR 6-1
Installing Cisco IP IVR 6-1
Configuring Unified IP IVR 6-2
Unified IP IVR Configuration Check List 6-3
Unified IP IVR Application Configuration Check List 6-7
CHAPTER
7 How to Deploy the Sample Script, aa.aef 7-1
Cisco Unified CM AutoAttendant Overview 7-1
Configuring the Cisco Unified CM AutoAttendant Application (aa.aef) 7-2
Testing your System and the Cisco Unifed CM AutoAttendant Application 7-2
PART
3 Installing and Configuring Unified IP IVR with Unified CCE
CHAPTER
7 Installing and Configuring Unified IP IVR or for Unified CCE 7-1
About Unified IP IVR in a Unified CCE System 7-1
How to Install Unified IP IVR for Unified CCE 7-1
Check List for Configuring Unified IP IVR in a Unified CCE System 7-1
Important Unified IP IVR Dependency Check List 7-4
CHAPTER
8 Installing and Configuring Unified ICME for Unified CCE 8-1
About Unified ICME Software 8-1
Unified ICME Dependencies in a Unified CCE System 8-2
Configuring the Unified ICME System for the Unified IP IVR System 8-2
Unified ICME Documentation 8-3
CHAPTER
9 How To Deploy the Sample Script, BasicQ.aef 9-1
How CRS Scripts Work in a Unified CCE System 9-1
How the BasicQ.aef Script Works 9-2
Required BasicQ.aef Configuration Tasks 9-3