Quick Setup Guide

3-6
Getting Started with Cisco Unified IP IVR, Release 6.0(1)
Chapter 3 Unified IP IVR Architecture
Services from Partners
Figure 3-4 A unified CCE Deploymnet Model for Unified IP IVR
Services from Partners
Ordering from a Cisco-authorized online partner provides convenience for those customers that know
which products best fit their needs and require immediate delivery. If your needs require onsite design,
installation and ongoing support, a local reseller in your area could provide those value-added services.
There are multiple places to order Cisco products online. Customers with Direct Purchasing agreements
can order direct from Cisco. There are also numerous channel partners that transact e-commerce on their
web site for Cisco products. A full list of global Cisco Partners can be found on Cisco's Partner Locator
website. Customers at small and medium sized business who want the convenience of online ordering
can use Cisco's Online Partners.
Support Services
Depending on individual operational, maintenance, and network level requirements, each installation
has unique support requirements throughout the network life cycle of planning, designing,
implementing, operating, and optimizing a network.
A full list of the Cisco support services available to you can be found at Voice and IP Communications
Services