Quick Setup Guide

i
Getting Started with Cisco Unified IP IVR, Release 6.0 (1)
CONTENTS
Preface i
Purpose i
Audience i
Organization ii
Related Documentation ii
Conventions iv
Obtaining Documentation v
Cisco.com v
Product Documentation DVD v
Ordering Documentation v
Documentation Feedback vi
Cisco Product Security Overview vi
Reporting Security Problems in Cisco Products vi
Product Alerts and Field Notices vii
Obtaining Technical Assistance vii
Cisco Support Website vii
Submitting a Service Request viii
Definitions of Service Request Severity viii
Obtaining Additional Publications and Information ix
PART 1 Unified IP IVR Overview
CHAPTER 1 About Unified IP IVR 1-1
Product Names 1-1
Summary Description of Unified IP IVR 1-1
About Installing More than One CRS Product on a Server 1-2
Unified IP IVR Feature Summary 1-2
Unified IP IVR Package Description 1-4
Unified IP IVR Feature Summary 1-4
CRS Subsystems that Unified IP IVR Supports 1-5
Sample Default Unified IP IVR Scripts 1-6