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ManualsBrandsCisco ManualsCollaboration EndpointsCisco Unified IP Interactive Voice Response (IVR) 10.0(1)
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Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
Chapter 3 Descriptions of Historical Reports
Report Details
You can sort the Call Custom Variables Report by either of these criteria:
You can filter the Call Custom Variables Report by these parameters:
Custom Variable 6 The contents of the variable _ccdrVar6, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 7 The contents of the variable _ccdrVar7, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 8 The contents of the variable _ccdrVar8, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 9 The contents of the variable _ccdrVar9, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 10 The contents of the variable _ccdrVar10, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Field (continued) Description (continued)
Sort Criterion Result
Node ID – Session
ID – Sequence No.
Displays report in the order of Node ID, Session ID, and Sequence Number of
the call.
Call Start Time Displays the report in order of call start times.
Filter Parameter Result
Original Called
Number
Displays information for the specified original called number or numbers
Called Number Displays information for the specified called number or numbers.
Calling Number Displays information for the specified calling number or numbers. Calling
number is the same as Originator DN.
Application Name Displays information for the specified application or applications.