Release Note

2-5

Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)

Chapter 2 Installation and Configuration

Reinstalling the Cisco Unified CCX Historical Reports Client

• Changing the Client Language, page 2-20

Reinstalling the Cisco Unified CCX Historical

Reports Client

Note Be sure to exit the client application and the Scheduler on the client computer

before proceeding. For instructions, see the

“Exiting the Cisco Unified CCX

Historical Reports Client” section on page 1-7 and see “The Scheduler” section

on page 5-3.

This procedure assumes that the Cisco Unified CCX Historical Reports Client

installation file (CiscoAppReportsInstall.exe) already exists on your computer.

To reinstall the Cisco Unified CCX Historical Reports client, perform the

following steps on the client computer.

Procedure

Step 1 Run the CiscoAppReportsInstall.exe installation file that you have already saved

to your computer.

A dialog box provides choices to upgrade/reinstall or uninstall the client.

Step 2 To upgrade or reinstall the current version of the client, select the

Upgrade/Reinstall radio button, and click Next.

After the files are copied, the Desktop Shortcut dialog box appears.

Step 3 Click Ye s if you want to create a shortcut for the client on your Windows desktop.

Step 4 Click Finish.

The installation is complete.