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Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
Chapter 2 Installation and Configuration
Installing the Cisco Unified CCX Historical Reports Client
• From Cisco Unified CCX Administration, choose Tools > Plug-ins. When
the Plug-ins web page appears, click the Cisco
Unified
CCX
Historical Reports hyperlink.
• From the Unified CCX Supervision Download web page, click the
Cisco
Unified CCX Historical Reports hyperlink.
The File Download dialog box appears.
Step 3 Click one of the following radio buttons:
• Run this program from its current location—With this option, the client
computer does not retain the Cisco
Unified CCX Historical Reports
installation file after installation.
• Save this program to disk—With this option, the client computer retains the
Cisco
Unified CCX Historical Reports installation file after installation. In
this case, you can reinstall Cisco Unified CCX Historical Reports without
having to log in to the Cisco Unified CCX server.
Step 4 Click OK in the File Download dialog box.
• If you clicked the Run this program from its current location radio button,
the computer opens the installation program, and then it extracts the files that
it needs for the installation. When this process completes, the Cisco
Unified
CCX
Historical Reports Setup window appears.
• If you clicked the Save this program to disk radio button, the Save As dialog
box appears. Perform the following steps:
–
Specify the directory in which you want to save the installation program
(CiscoAppReportsInstall.exe) and click Save.
–
When the installation file completes downloading, click Open in the
Download Complete dialog box. The computer prepares to install the
application, and then it extracts the files that it needs for the installation.
When this process completes, the Cisco Unified CCX Historical Reports
Setup window appears.
Step 5 Click Next in the Cisco Unified CCX Historical Reports Setup window.
The Cisco Unified CCX Historical Reports Setup window displays the License
Agreement.
Step 6 Read the License Agreement, and then, if you agree, click Yes .
The Cisco Unified CCX Historical Reports Setup window prompts you to choose
an installation folder.