Release Note

IN-3
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
Index
Group Tree 4-18
H
Help tool 1-7
historical report
See report
Historical Reports Client log file 2-15, 6-3
hrcConfig.ini 2-13, 6-6
hrcConfig.ini file 2-12
I
Include Charts in Report 4-3, 5-7
installing Cisco Unified CCX Historical
Reports client
2-2
J
jvm.stdout 6-6, 6-8
L
language
unsupported 2-20
Load Existing Report Setting 4-10
log file 6-2
Cisco Unified CCX server 6-2
database 6-6, 6-7
Historical Reports Client 6-3
interpreting 6-5
jvm.stdout 6-6, 6-8
on client 6-2
opening 6-4
Scheduler 6-4
log in
changing information 1-6
record of attempts 6-8
to Cisco Unified CCX Historical Reports
client
1-4
to different server 1-6
Login dialog box 1-5, 1-6
M
Microsoft Excel 4-21, 5-8
missed schedule 5-17
O
online help 1-7
Open tool 4-10
Outbound Agent Detail Performance 3-90
Outbound Campaign Summary 3-92
P
Parameter Setting area 4-7