Release Note

Glossary
GL-14
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
Repository
The subdirectory in the configuration datastore where Cisco user scripts are stored. You manage your
Cisco scripts with the Repository Manager.
Resource
Agent enabled to handle Unified CCX calls.
Resource group
A set of related resources.
RTP
Real-Time Transport Protocol. One of the IPv6 protocols. RTP is designed to provide end-to-end
network transport functions for applications transmitting real-time data, such as audio, video, or
simulation data, over multicast or unicast network services. RTP provides services such as payload type
identification, sequence numbering, time stamping, and delivery monitoring to real-time applications.
S
Scheduler
A program that resides on a Cisco Unified CCX Historical Reports client computer. The Scheduler
maintains information about each scheduled report, including when the report should execute and what
information the report should contain. The scheduler also executes scheduled reports at their scheduled
times, based on the time and date of the Cisco Unified CCX Historical Reports client computer.
Script
A sequence of steps constructed in the Cisco Unified CCX Editor. Scripts are sometimes also called
flows, call flows, or work flows since scripts control the flow of a call.
Server
A computer that provides services or resources to other computers (called clients) connected to it
through a network.