Release Note

Glossary
GL-8
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
CTI Port Group
A group of access points into the Unified CCX telephone network.
CTI Route Point
A virtual device that can receive multiple simultaneous calls for the purpose of application-controlled
redirection.
Customizer
A window used to configure the properties of a step in the Cisco Unified CCX Editor.
D
Datastores
See Cisco Unified CCX Datastores
Data type
In a programming language, a set of data with values having predefined characteristics. Examples
include integer, floating point unit number, character, string, and pointer. Usually, a limited number of
such data types come built into a language. The language usually specifies the range of values for a given
data type, how the values are processed by the computer, and how they are stored.
Default script
A script that gracefully terminates a call in the event of an error in the main script.
Deployment scenario
A set of Cisco Unified CCX features and options on a server or servers.
Dialing list
A file containing a list of customer account numbers, names, and phone numbers that can be imported
as contacts for a specific outward bound campaign.