Release Note

Chapter 4 Generating Historical Reports

The Report Viewer

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Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)

Viewing Reports

To view a report, follow these steps:

Procedure

Step 1 In the Unified CCX Historical Reports main window, choose the report settings

that you want.

Step 2 Click View.

The report generates and appears in the Report Viewer window.

Some reports can take a few minutes to generate and another few minutes to load

into the Report Viewer window. To cancel a report while it is generating, click

Cancel in the Unified CCX Historical Reports main window or click the Stop

Loading tool in the Report Viewer window.

When a report appears in the Report Viewer window, you can:

• Change the size of the display

• Move to different parts of the report

• Find specific text in the report

• Display information about particular groups

To exit the Report Viewer window, click the Close button on the title bar.