Release Note

Chapter 4 Generating Historical Reports

Detailed Report Settings

4-6

Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)

Specifying a Sorting Method

You can specify a sorting method to display the information in reports in a

particular order. For detailed information about the sorting methods available for

a particular report, see the description of that report in the

“Report Details”

section on page 3-7.

To specify a sorting method for the report that you have chosen as explained in

the

“Choosing the Report to Generate” section on page 4-2, follow these steps:

Procedure

Step 1 In the Reporting Task area of the Cisco Unified CCX Historical Reports main

window, click the Generate and View Historical Reports radio button.

The window displays tabs for general and detailed report settings.

Step 2 Click the Detailed tab.

The Detailed Report Settings area appears.

Step 3 Click the Sort Report By drop-down arrow to view a list of available sort methods,

and then choose the sort method that you want to use.

After specifying a sorting method, you can choose additional detailed report

settings, or click View to view the report.