Release Note

Chapter 1 Overview
System Database
1-2
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
System Database
As the Cisco Unified CCX system runs, it stores call activity data in a database on
the Cisco Unified CCX server, or on a server running the Database component, if
one is deployed. (It also stores this activity on a standby server, if one is
deployed.) You use the Cisco Unified CCX Historical Reports client to create
historical reports based on this data.
For more information about the Cisco Unified CCX databases, refer to Cisco
Unified CCX Administration Guide.
The Cisco Unified CCX Historical Reports Client
Interface
You perform most Cisco Unified CCX Historical Reports client activities from an
easy-to-use set of menus on the client computer.
Figure 1-1 shows the Cisco
Unified CCX Historical Reports main window.