Release Note
3-69
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
Chapter 3 Descriptions of Historical Reports
Report Details
You can sort the Detailed Call by Call CCDR Report by any of these criteria:
You can filter the Detailed Call by Call CCDR Report by any of these parameters:
Sort Criterion Result
Node ID – Session
ID – Sequence No.
Displays the report in the order sorted by node ID, session ID, and sequence
number.
Call Start Time Displays the report in order of the date and time that the call started.
Called Number Displays the report with ordering grouped by original called number.
Filter Parameter Result
Original Called
Number
Displays information for the specified original called number or numbers.
Called Number Displays information for the specified called number or numbers.
Calling Number Displays information for the specified calling number or numbers. Calling
number is the same as Originator DN.
Application Name Displays information for the specified application or applications.
Contact Type Displays information for the specified contact type or types (incoming,
outgoing, internal, redirect, transfer-in, or outbound preview).
Originator Type Displays information for the specified originator type or types (agent, device, or
unknown).
Destination Type Displays information for the specified destination type or types (agent, device,
or unknown).
Duration Greater
Than or Equal to T
seconds
Displays calls with duration greater than or equal to the number of seconds
specified by T.
Duration Less Than
or Equal to T
seconds
Displays calls with duration less than or equal to the number of seconds
specified by T.