User Guide

Contents
ix
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
CHAPTER 9 Translation Route Report Templates 9-1
About Translation Route Reports 9-1
trroute11/trroute12: Translation Route Counts Half Hour Report/Translation Route
Counts Daily Report
9-2
CHAPTER 10 Sample Reports 10-1
Agent Reports 10-2
Agent by Agent Reports 10-2
Agent03 10-2
Agent 04 10-3
Agent 05 10-3
Agent20 10-4
Agent21 10-4
Agent 23 10-5
Agent 24 10-6
Agent25 10-7
Agent26 10-8
Agent30 10-8
Agent31 10-9
Agent by Peripheral Reports 10-10
Agtper22 10-10
Agtper25 10-11
Agent by Skill Group Reports 10-12
Agtskg07 10-12
Agtskg21 10-12
Agtskg25 10-13
Agtskg26 10-13
Agtskg30 10-14
Agent by Team Reports 10-14
Agteam02 10-14
Agteam03 10-15
Agteam05 10-16
agteam20 10-16
Agteam22 10-17
Agteam24 10-18
Agteam26 10-19
Agteam29 10-20
Agteam32 10-21
Agteam33 10-22