User Guide

Contents
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WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
trkgrp22: IVR Ports Status Real Time Report 6-8
trkgrp23: IVR Ports Performance Half Hour Report 6-9
CHAPTER 7 Outbound Option (Blended Agent) Reports 7-1
Outbound Option Real-Time Reports 7-4
camqry01: Call Counts of Query Rule within Campaign Real Time Report 7-5
camqry02: Summary of Call Counts Per Campaign Real Time Report 7-8
camqry03: Valid Campaign Dialing Times Real Time Report 7-10
camqry04: Query Rule Dialing Times Real Time Report 7-12
camqry05: Call Summary Count Of Query Rule Within Campaign Real Time 7-13
camqry06: Call Summary Count per Campaign Real Time 7-15
dialer01: Dialer Real Time Report 7-16
dialpr01: Dialer Port Status Real Time Report 7-18
imprul01: Import Status Real Time Report 7-19
Outbound Option Historical Reports 7-20
camqry10: Call Counts of Query Rule within Campaign Half Hour Report 7-21
camqry11: Summary of Call Counts per Campaign Half Hour Report 7-24
camqry12/13: Summary of Attempts per Campaign Half Hour Report/Summary of
Attempts per Campaign Daily
Report 7-28
camqry14/15: Breakdown of Attempts (%) per Campaign Half Hour Report/Breakdown of
Attempts (%) per Campaign Daily Report
7-30
Camqry16/17: Summary of Attempts per Query Rule Within Campaign Half Hour
Report/Summary of Attempts per Query Rule
Within Campaign Daily Report 7-33
Camqry18/19: Breakdown of Attempts (%) per Query Rule Within Campaign Half Hour
Report/Breakdown of Attempts (%) per Query Rule Wi
thin Campaign Daily Report 7-35
camqry20/21: Campaign Consolidated Half Hour Report/Campaign Consolidated Daily
Report
7-38
camqry22/23: Campaign Consolidated Detailed Half Hour Report/Campaign Consolidated
Detailed Daily Report
7-42
dialer10: Dialer Call Result Summary Half Hour Report 7-44
dialer11/12: Dialer Capacity Half Hour/Daily Report 7-47
imprul10: Import Rule Report 7-49
CHAPTER 8 Application Gateway, Path, Script Queue, and Routing Client Reports 8-1
apgate11: Application Gateway Status Half Hour Report 8-2
appath01: Application Path Real Time Report 8-3
scrque01: Script Queue Node Real Time Report 8-4
rtecli11: Routing Client Performance 8-5