User Guide

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WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 2 CallType Reports
IPCC Call Type Historical Reports
Ans Interval 2
The number of calls that were answered within interval 2.
Derived from: Call_Type_Half_Hour.AnsInterval2
Ans Interval 3
The number of calls that were answered within interval 3.
Derived from: Call_Type_Half_Hour.AnsInterval3
Ans Interval 4
The number of calls that were answered within interval 4.
Derived from: Call_Type_Half_Hour.AnsInterval4
Ans Interval 5
The number of calls that were answered within interval 5.
Derived from: Call_Type_Half_Hour.AnsInterval5
Ans Interval 6
The number of calls that were answered within interval 6.
Derived from: Call_Type_Half_Hour.AnsInterval6
Ans Interval 7
The number of calls that were answered within interval 7.
Derived from: Call_Type_Half_Hour.AnsInterval7
Ans Interval 8
The number of calls that were answered within interval 8.
Derived from: Call_Type_Half_Hour.AnsInterval8
Ans Interval 9
The number of calls that were answered within interval 9.
Derived from: Call_Type_Half_Hour.AnsInterval9
Ans Interval 10
The number of calls that were answered within interval 10.
Derived from: Call_Type_Half_Hour.AnsInterval10
Aband Interval 1
The number of calls that were abandoned within interval 1.
Derived from: Call_Type_Half_Ho
ur.AbandInterval1
Aband Interval 2
The number of calls that were abandoned within interval 2.
Derived from: Call_Type_Half_Hour.AbandInterval2