User Guide

Index
IN-3
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(0)
Application Path Real Time Report 8-3
available (avail)
entskg03
Enterprise Skill Group Agent Status Report
MER
GEFORMAT
5-10
C
caltyp04
Task Type Service Level Real Time Report
2-4
caltyp05
Analysis of Calls Half Hour Report
2-28
caltyp20
Call Type Real Time Rep
ort 2-5
caltyp21
Call Type Half Hour Report
2-30
caltyp22
Call Type Daily Report
2-35
caltyp23
Call Type Historical All Fields Report
2-40
caltyp24
Call Type Real Time All Fields Report
2-8
caltyp25
Call Type Queue Status Real Time Report
2-23
caltyp26
Call Type Tasks Offered Over Half Hour
2-24
caltyp27
Call Type Queue Delay Status Real Time Report
2-25
caltyp28
Call Type Task Status Now Real
Time Report 2-27
caltyp31
Call Type Abandon/Answer Distribution by Half Hour
Re
port
2-52
caltyp32
Call Type Abandon/Answer Distribution Report
2-56
caltyp33
Call Type Abandon/Answer Cumulative Distribution
by
Half Hour Report
2-60
caltyp34
Call Type Abandon/Answer Cumulative Distribution
Re
port
2-64
caltyp35
VRU Calls Analysis Half Hour Report
2-68
caltyp36
VRU Calls Analysis Daily Report
2-71
caltyp37
Call Type Service Level Abandons Daily Report
2-74
camqry02
Call Counts of Query Rule within Campaigns Real
Time Rep
ort
7-4
camqry03
Valid Campaign Dialing Times Real Time
Re
port
7-10
camqry04
Query Rule Dialing Times Real Time Report
7-12
camqry05
Call Summary Count Of Query Rule Within Campaign
Re
al Time
7-13
camqry06
Call Summary Count per Campaign Real Time
7-15
camqry10
Call Counts of Query Rule within Campaign Half
Ho
ur Report
7-21
camqry11
Summary of Call Counts perl Campaign Half Hour
Re
port
7-24, 7-28, 7-38
D
dialer01
Dialer Real Time Report
7-16
dialer10
Dialer Call Result Summary Half Hour
7-44
dialpt01
Dialer Port Status Real Time Report
7-18
E
enterprise skill group reports 5-5