User Guide

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WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 10 Sample Reports
Skill Group Reports
Entskg30
See entskg30: IPCC Enterprise Skill Group Status Real Time Report, page 5-29 for field
descriptions of this report.
Figure 10-83 entskg30: IPCC Enterprise Skill Group Status Real Time
Entskg31
See entskg31: IPCC Enterprise Skill Group Task Summary Half Hour Report, page 5-57 for
field descriptions of this report.
Figure 10-84 entskg31: IPCC Enterprise Skill Group Task Summary Half Hour