User Guide

10-26
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Release 7.2(1)
Chapter 10 Sample Reports
Call Type Reports
Caltyp05
See caltyp05: Analysis of Calls Half Hour Report, page 2-28 for field descriptions of this report.
Figure 10-32 caltyp05: Analysis of Tasks Half Hour
Caltyp20
See caltyp20: Call Type Real Time Report, page 2-5 for field descriptions of this report.
Figure 10-33 caltyp20: Call Type Real Time