User Guide

10-20
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Release 7.2(1)
Chapter 10 Sample Reports
Agent Reports
Agteam29
See agteam29: Agent SkillGroup Assignments Real-Time, page 3-191 for field descriptions of this report.
Figure 10-26 agteam29: Agent Team Skill Group Assignment Real Time