User Guide

10-13
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Release 7.2(1)
Chapter 10 Sample Reports
Agent Reports
Agtskg25
See agtskg25: Agent Skill Group Consolidated Half Hour Report, page 3-158 for field descriptions of this report.
Figure 10-16 agtskg25: Agent Skill Group Consolidated Half Hour
Agtskg26
See agtskg26: Agent Skill Group Consolidated Daily Report, page 3-162 for field descriptions of this report.
Figure 10-17 agtskg26: Agent Skill Group Consolidated Daily