User Guide

10-4
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Release 7.2(1)
Chapter 10 Sample Reports
Agent Reports
Agent20
See agent20: Agent Real Time Report, page 3-4 for field descriptions of this report.
Figure 10-4 agent 20: Agent Real Time
Agent21
See agent21: Agent Task Summary Half Hour Report, page 3-23 for field descriptions of this report.
Figure 10-5 agent21: Agent Task Summary Half Hour