User Guide

10-3
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Release 7.2(1)
Chapter 10 Sample Reports
Agent Reports
Agent 04
See agent04: Agent Task Detail Activity Report, page 3-15 for field descriptions of this report.
Figure 10-2 agent04: Agent Task Detail Activity
Agent 05
See agent05: Agent Task Detail Performance Report, page 3-18 for field descriptions of this report.
Figure 10-3 agent05: Agent Task Detail Performance