User Guide

9-2
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 9 Translation Route Report Templates
About Translation Route Reports
trroute11/trroute12: Translation Route Counts Half Hour Report/Translation Route Counts
Daily Report
Data
Translation Route
Translation Route name
Derived from: Translation_Route.EnterpriseName
Routing Client
Routing Client name
Derived from: Routing_Client.EnterpriseName
Date
The date when the record was generated in MM/DD/YYYY (month, day, year)
Derived from: Translation_Route_Half_Hour.DateTime
Used To Send Calls
The number of times the Translation Route is used to send calls to VRU or agent
peripher
al to a routing client
Derived From: Translation_Route_Half_Hour.UsedToHalf
Not Available To Send Calls
The number of times the Router cannot find the available route in a Translation Route
for
a routing client.
Derived from: Translation_Route_Half_Hour.UnAvailableToHalf
Routed
The number of times the Translation Route is successfully completed.
Derived from: Translation_Route_Half_Hour. RoutedToHalf
Overview:
Subject The total number of the translate route Counts by Half Hour
Re
port
Purpose To show the half hour translate counts the selected time period
Applicable
en
vironment
IPCC and/or ICM
Tem pl ate typ e Historical table
Default sort order By Translation Route, Routing Client and then by date and time
Drilldowns available Yes
Schema database
tables
Translation_Route_Half_Hour, Routing_Client,
T
ranslation_Route