User Guide

7-21
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 7 Outbound Option (Blended Agent) Reports
Outbound Option Historical Reports
• camqry14/15: Breakdown of Attempts (%) per Campaign Half Hour Report/ Breakdown
of Attempts (%) per Campaign Daily Report, page 7-30
• Camqry16/17: Summary of Attempts per Query Rule Within Campaign Half Hour
Report/Summary of Attempts per Query Rule Within
Campaign Daily Report, page 7-33
• Camqry18/19: Breakdown of Attempts (%) per Query Rule Within Campaign Half Hour
Report/Breakdown of Attempts (%) per Query R
ule Within Campaign Daily Report, page
7-35
• camqry20/21: Campaign Consolidated Half Hour R
eport/Campaign Consolidated Daily
Report, page 7-38
• camqry22/23: Campaign Consolidated Detailed Half Hour R
eport/Campaign Consolidated
Detailed Daily Report, page 7-42
• dialer10: Dialer Call Result Summary Half Hour Report, page 7-44
• dialer11/12: Dialer Capacity Half Hour/Daily Report, page 7-47
• imprul10: Import Rule Report, page 7-49
camqry10: Call Counts of Query Rule within Campaign Half Hour Report
See camqry10, page 10-34 for an illustration of this report.
Data:
Campaign Name
The name of the campaign.
Derived from: Campaign.CampaignName
Query Rule Name
The name of the query rule.
Derived from: Query_Rule.QueryRuleName
Overview:
Subject Outbound Option Campaign Query Rule:
Data for each query rule within a cam
paign, gathered in half hour
increments.
Purpose To show the status for each Query rule within a campaign for the
s
elected time interval.
Applicable environment Outbound Option (IPCC and/or ICM)
Tem pl ate typ e Historical table
Default sort order By campaign name, then by query rule name, and then by date
and time
Drilldowns available No
Schema database table Campaign
Campaign_Query_Rule_Half_Hour
Query_Rule