User Guide

7-3
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 7 Outbound Option (Blended Agent) Reports
camqry12/13:
Summary of
Attempts per
Campaign Half Hour
Report/Summary of
Attempts per
Campaign Daily
Report, page 7-28
Outbound Option
(I
PCC and/or ICM)
historical table Summary of
attempts per
Campaign
camqry14/15:
Breakdown of
Attempts (%) per
Campaign Half Hour
Report/ Breakdown
of Attempts (%) per
Campaign Daily
Report, page 7-30
Outbound Option
(I
PCC and/or ICM)
historical table Breakdown of
attempts per
Campaign
Camqry16/17:
Summary of
Attempts per Query
Rule Within
Campaign Half Hour
Report/Summary of
Attempts per Query
Rule Within
Campaign Daily
Report, page 7-33
Outbound Option
(I
PCC and/or ICM)
historical table Summary of
attempts per query
rule within a
campaign
Camqry18/19:
Breakdown of
Attempts (%) per
Query Rule Within
Campaign Half Hour
Report/Breakdown of
Attempts (%) per
Query Rule Within
Campaign Daily
Report, page 7-35
Outbound Option
(I
PCC and/or ICM)
historical table Breakdown of
attempts per query
rule within a
campaign
camqry20/21:
Campaign
Consolidated Half
Hour
Report/Campaign
Consolidated Daily
Report, page 7-38
Outbound Option
(I
PCC and/or ICM)
historical table List of consolidated
call and agent
statistics per
campaign
camqry22/23:
Campaign
Consolidated
Detailed Half Hour
Report/Campaign
Consolidated
Detailed Daily
Report, page 7-42
Outbound Option
(I
PCC and/or ICM)
historical table Breakdown of
completed calls
campaign
consolidated