User Guide

6-8
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 6 Trunk group for IP-IVR reports
Trunk Group for IP IVR Report Templates
Data:
IVR Ports
The enterprise name of the IVR ports.
Derived from: Trunk_Group.EnterpriseName
Ports Idle
The number of non-busy ports in the trunk group for the current half-hour interval.
Derived from: Trunk_Group_Real_Time.TrunksIdle
Ports In Service
The number of ports in the trunk group in service for the current half-hour interval.
Derived from: Trunk_Group_Real_Time.TrunksInService
trkgrp22: IVR Ports Status Real Time Report
Data:
IVR Ports
The enterprise name of the IVR port trunk group.
Derived from: Trunk_Group.EnterpriseName
Default sort order By IVR port trunk group.
Drilldowns available No
Schema database
tables
Trunk_Group
Trunk_Group_Real_Time
Overview:
Subject A real-time table showing counts of ports in-service, ports idle,
and
the time in HH:MM:SS (hours, minutes, seconds) that all
ports have been currently busy.
Purpose To show the status of IVR ports.
Use this report to ensure that your system is performing
optimally
.
Applicable environment IPCC
Tem pl ate typ e Real-time table
Default sort order By IVR port trunk group.
Drilldowns available No
Schema database
tables
Trunk_Group
Trunk_Group_Real_Time