User Guide

6-2
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 6 Trunk group for IP-IVR reports
Trunk Group for IP IVR Report Templates
trkgrp04: Trunks Real Time All Fields Report
Data:
Enterprise Name
The enterprise name of the trunk group
Derived from: Trunk_Group.EnterpriseName
Trunk ID
The ID number of the Trunk group.
Derived from: Trunk_Group_Real_Time.TrunkGroupID
DateTime
The ICM Central Controller date and time that this data was last updated.
Derived from: Trunk_Group_Real_Time.DateTime
All Busy30
The time in HH:MM:SS (hours, minutes, seconds) during
the current half-hour interval
that all trunks in the group were busy.
Derived from: Trunk_Group_Real_Time.AllTrunksBusyHalf
trkgrp22: IVR Ports
Status Real Time
Report, page 6-8
real-time table The status of the IVR ports in the selected IVR
Port Groups
trkgrp23: IVR Ports
Performance Half
Hour Report, page
6-9
historical table Half-hour counts of ports in-service and ports
idle, and the seconds that all ports were busy
Overview:
Subject A table of all the selected trunk groups listing all the available
trunk group real
-time report data
Purpose To show all the available trunk real-time report data in the
T
runk_Group_Real_Time database table so that you can select
which data you want for a customized trunk real-time report
Applicable environment IPCC and/or ICM
Tem pl ate typ e Real-time table
Default sort order Trunk group
Drilldowns available No
Schema database
tables
Trun k_Group
Trun k_Group_Real_Time