User Guide

CHAPTER
4-1
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
4
Peripheral and Peripheral Service Report
Templates
About Peripheral Reports
In an IPCC environment, there are two WebView reports in the Peripheral category:
• periph01: Peripheral Real Time Report, page 4-1
• periph06: VRU Peripheral Capacity Report, page 4-4
periph01: Peripheral Real Time Report
Data
Enterprise Name
Enterprise name
Derived from: Peripheral.EnterpriseName
Overview:
Subject A table of the selected Peripheral(s) showing the current data
for
switch status, task and agent status, and service levels (for
use with all peripheral types). Note that data is recorded only
when MRD is Cisco_Voice (1).
Purpose To show current peripheral status.
Applicable
en
vironment
IPCC and/or ICM
Tem pl ate typ e Real-time table
Default sort order By peripheral enterprise name and then by the date and time
Drilldowns available Yes
Schema database
tables
Peripheral
Peripheral_Real_Time