Installation Guide

Frequently Asked Questions about the Installation
This chapter contains the following topics:
•
Can I Install on a Virtual Machine?, page 45
•
Can My Cisco Support Provider Log In to Assist Me?, page 46
•
Error Message about "No Such File or Directory", page 46
•
How Do I Access Log Files?, page 46
•
How Do I Add or Replace a Device in the Cluster?, page 47
•
How Do I Find the Server MAC Address?, page 47
•
How Do I Sign In to the Administration Console?, page 47
•
How Do I Sign In to Unified IC Reporting?, page 48
•
How Do I Switch Between the Administration Console and Unified IC Reporting?, page 48
•
How Do I Access the Command Line Interface?, page 48
•
How Do I Test Server Connectivity? , page 49
•
How Do I Use the Recovery Disk?, page 49
•
How Do I Uninstall?, page 49
•
How is Data Handled During an Upgrade? , page 50
•
Is Unified IC Supported in a Hosted Deployment?, page 50
•
Unified IC Licenses, page 50
•
What Accounts and Passwords are Defined During the Installation?, page 53
•
What if the Installation Fails?, page 55
•
What To Do if the Upgrade Stalls, page 56
•
Where is a Fresh Installation Installed?, page 56
•
Where is an Upgrade Installation Installed?, page 56
Can I Install on a Virtual Machine?
Starting with Release 8.0(3), you can install Unified IC on a virtual machine. You can also
migrate from the previous releases of Unified IC Release 8.0(1) or 8.0(2) to a virtual machine
running Unified IC Release 8.0(3).
Installation and Upgrade Guide for Cisco Unified Intelligence Center Release 8.5(2)
45
Chapter 9