Installation Guide

Preparing to Install Unified IC on a Virtual Machine
Starting with Release 8.0(3), you can either perform a fresh installation of Cisco Unified
Intelligence Center Release 8.0(3) or migrate from a previous release of Cisco Unified
Intelligence Center Release 8.0(1) or 8.0(2) to Release 8.0(3) on a UCS B-Series or C-Series
Server (Virtual Machines).
The initial steps for both scenarios are common. Wherever there is a change, it is noted as such
in this document.
To know more about the Unified Communications Virtualization, refer to Unified
Communication Virtualization (http://docwiki.cisco.com/wiki/
Unified_Communications_Virtualization)
This chapter contains the following topics:
•
Install VMWare ESXi, page 11
•
Deploy the Unified IC Open Virtualization Format/Open Virtual Appliance (OVF/OVA)
template on the Virtual Machine, page 12
•
Specify the location of the Unified IC installable, page 13
•
Setting the Boot Order, page 13
•
Install Unified IC on the virtual Machine, page 14
Install VMWare ESXi
Before you begin your Unified IC installation, you must install VMware ESXi and configure
the virtual server.
Step 1
Refer to Unified Communication Virtualization (http://docwiki.cisco.com/wiki/
Unified_Communications_Virtualization) to install, setup, and configure the UCS Hardware.
Step 2
Configure the UCS Network. Refer to UCS Network Configuration (http://docwiki.cisco.com/
wiki/Unified_Contact_Center_Enterprise#UCS_Network_Configuration).
Installation and Upgrade Guide for Cisco Unified Intelligence Center Release 8.5(2)
11
Chapter 2