User Guide

This is the case, for example, when a summary metric is not applicable or it is illogical to
summarize the value when the data is null, and for intervals in certain call type reports, which
are configured values.
•
Avg (an average of all items in the column)
Examples are percentages and the average length of time associated with the value the column
represents
•
Sum (a total of the values in the column)
•
Count (a total of all items in the column)
•
Min (the minimum value in the column)
•
Custom (the calculation derived from a custom formula that was applied to the footer value)
Reviewing the Available and Current Report Fields
For every custom report template and Save As copy of a stock template, you can see a panel
that shows all the database fields that are Available for the report and a panel that shows those
fields that Currently display in the grid view, as well as the order in which they appear and the
way they are grouped under headers.
Each field either is - or can be - a column heading in a report.
You can move fields from the Available panel to the Current Field Order in Grid panel.
To work with Available and Current report fields:
1. Open the Reports drawer.
2. Locate the report and right-click it.
3. Select Edit Views.
4. Select the radio button for the report and click Edit to open the Views > Edit page.
The panel of Available fields in on the left.
The panel of Current Field Order in Grid fields is on the right.
You can use the > arrows to move fields between Available and Current.
In the Current Field Order in Grid panel, you can:
•
Select a field and click the up or down arrows to can change the order in which the field
appears.
Report Template Reference Guide For Cisco Unified Intelligence Center Release 8.0(4)
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Chapter 11: Working with the Reporting Templates
Reviewing the Available and Current Report Fields